1. Introduction & Acceptance
These Terms of Service ("Terms") govern your use of the Hotshort platform ("Hotshort", "we", "us", or "our"), which includes our website, mobile applications, and related services ("Service"). By accessing or using Hotshort, you agree to be bound by these Terms, along with our Privacy Policy. If you do not agree with any part of these Terms, you must stop using the Service immediately. We may revise these Terms and the Privacy Policy from time to time. Material changes will be announced on our Notice Board. Continued use of the Service after changes are posted constitutes your acceptance.
2. Eligibility & Account
You must be at least 14 years old to use Hotshort. If you are under 18, you must have the consent of a parent or legal guardian. You must use a valid email or social account that belongs to you. You are responsible for all activities under your account. Do not share your password with others. You may not sell, transfer, or assign your account without our prior written approval.
3. VIP Membership
VIP Membership is billed automatically each month to your registered payment method. It provides unlimited access to VIP-designated content during the membership period. To cancel, you must follow the cancellation process before your next billing date. After cancellation, you may continue using the VIP benefits until the end of the current billing cycle. Failed payments may result in suspended access.
4. Coin Purchases
Coins can be purchased and used to unlock paid content. Paid Coins are valid for 5 years from the purchase date. Bonus Coins expire after 1 year. Coins are non-refundable after their expiration. Coin prices, packages, and policies may change over time. Coins cannot be combined across platforms (e.g., web and app coins are tracked separately). No interest is accrued on coin balances.
5. Linked Accounts & Devices
One email/social account can be linked to one device at a time. Coins and content access can be synced across devices via account linking. However, app coins will be consumed first on app, and web coins first on web. Deleting your account may result in loss of access to purchased content.
6. Bonus Coins
Bonus Coins may be granted for free or through promotions. Bonus Coins are always consumed before Paid Coins. They are non-refundable and subject to change or restriction. Bonus Coin usage policy may differ across platforms and may be updated without prior notice.
7. Service Availability
We may suspend or restrict the Service in part or in whole due to: System maintenance or upgrades Legal or regulatory reasons Server overload, power failures, or natural disasters If content or services become permanently unavailable (e.g., due to copyright contract termination), we will take reasonable steps to minimize your losses and notify you in advance.
8. Content & Copyright
All content on Hotshort is protected by copyright. Unauthorized reproduction, sharing, or commercial use is strictly prohibited. We do not host or allow illegal content, including child exploitation, extreme violence, or non-consensual acts. Any violation may lead to content removal, account suspension, or legal action.
9. User Conduct
You agree not to: Hack, crawl, or tamper with the platform Distribute malware, spam, or false information Impersonate others or Hotshort staff Violate copyright, harass users, or cause harm Attempt to access or manipulate internal systems Sell, transfer, or trade your account Violating these rules may result in immediate suspension or permanent ban.
10. Privacy
We respect your privacy. Personal data is collected, processed, and protected according to our Privacy Policy. We may send you service announcements or promotions via email or SMS.
11. Cancellation & Refunds
VIP Membership: You may request a full refund within 14 days of purchase if: You have not used the VIP content at all, or You have accessed VIP content for less than 24 hours. No refund will be issued if: You’ve consumed significant VIP content (e.g., finished a full series) within 1 day You’ve used VIP features for more than 24 hours. Coins: Refunds are available within 7 days of purchase only if no coins have been used. Used coins are non-refundable. Note: Some refunds may be limited by your payment provider.
12. Advertising
We may display third-party ads within the Service. Transactions and disputes with advertisers are solely between you and them. We are not responsible for any issues arising from such interactions.
13. Indemnification
You agree to indemnify and hold harmless Hotshort from any claims, damages, or legal expenses arising from: Your use of the Service Violation of these Terms Violation of laws or third-party rights
14. Limitation of Liability
We are not liable for: Unavailability due to force majeure (natural disasters, legal changes, etc.) Damages from user-caused issues Accuracy or reliability of content unless caused by gross negligence Profit losses or disputes between users or third parties
15. Dispute Resolution
Any unresolved disputes will be submitted to the California Court (USA) and governed by US law. For payments handled by Checkout.com, disputes are subject to UK law and will be resolved in UK courts.
16. Contact
If you have questions about these Terms, please email us at: [email protected]
17. Final Provisions
These Terms replace all prior versions and are effective from October 5, 2022.